“Systems thinking” is an approach to addressing complex problems in which all parts of the system in which the problem exists are considered, as well as the ways they interact and change over time.
Usually, systems-thinking involves researchers and specialized consultants, especially since the language used in existing tools and resources is academic and technical. Our team aimed to overcome these barriers.
This project created a user-friendly set of systems-thinking tools that community groups can use to solve complex problems—independently, and with no prior knowledge about systems-thinking.
We worked in partnership with the Association of Neighbourhood Houses of BC and the City of Vancouver to develop and test this set of tools. The feedback and involvement of community members was invaluable and greatly improved our work and outputs.
Causal Loop Diagrams (CLD)
Download this toolbox as a PDF, or open the accordions below.
Causal Loop Diagrams are used to understand an issue facing the community from a broad perspective.
They are useful for engagement and to develop shared understanding of the root causes of an issue, particularly a systemic issue.
Playlist of all 9 videos (approx. 1hr total)
Social Network Analysis (SNA)
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Social Network Analysis is used to understand the players involved as a systems level that are well situated to influence solutions to an issue in community.
Playlist of all 8 videos (approx. 1.5 hrs total)
Dr. Allan Best, PI
Dr. Jennifer Terpstra
Dr. Robin H. Lemaire
Zahra Esmail
Mary Clare Zak
Dr. Josh Hayward
Dr. Shazhan Amed
Dr. Brenda Poon
Jen Bitz
Kim Blizzard ✉︎
Amanda Kwan